Terms and Conditions for Domestic Airport Transfer Service - Toyota Camry or Equivalent
Airport Pick-up:
- Staff will wait for passengers only at the designated meeting point to prevent errors in appointments and comply with airport regulations. The meeting points are as follows:
- Suvarnabhumi Airport Meeting Point: Passenger terminal between gates 3-4
- Don Mueang Airport Meeting Point: International flight passenger terminal, Meeting Point at Terminal 1, G Floor, Gate 5, or Domestic flight passenger terminal, Meeting Point at Terminal 2, G Floor, Gate 11.
- Staff will wait for passengers for a maximum of 90 minutes, starting from the time the flight arrives. If the staff waits for more than 90 minutes, additional fees will apply, starting from the 91st minute. In cases where the staff cannot find the passenger and cannot make contact, the company reserves the right to release the vehicle, considering the benefit fully utilized.
Pick-up from Accommodation:
- Drivers will wait at the agreed-upon location for a maximum of 30 minutes, starting from the scheduled pick-up time. If the driver waits for more than 30 minutes, additional fees will apply, starting from the 31st minute. The company will not be responsible for any delays related to both land and air travel. If the driver cannot find the passenger and cannot make contact, the company reserves the right to release the vehicle, considering the benefit fully utilized.
- If members wish to extend the waiting time beyond the specified time. Members must notify their intention 15 minutes before the scheduled time and pay the fee directly to the service provider.
- In case of force majeure events preventing the arranged pick-up, such as accidents, heavy traffic, road closures, flooding, or acts of terrorism, the company will arrange a replacement vehicle at the reserved time, and no additional charges will apply. The staff will inform the member immediately.
- Members can check the expiry date of the coupon on the myPreferred app. If members choose the reservation service and confirm, changes or cancellations are not allowed. The bank reserves the right not to refund points in any case.
- This benefit cannot be exchange/redeem/change into cash and cannot be used in conjunction with other discounts or promotions.
- The bank has appointed fcc services Co., Ltd. as the service provider.
- The conditions are subject to the bank's terms. The bank may change the conditions and benefits, which members can check on the myPreferred app and www.cimbthai.com/th/preferred. Members should follow the conditions and terms of each service provider. In case of any disputes, the decision of the bank and the service provider shall be final.
- This benefit does not include addition drop point, please contact CIMB Preferred Concierge for additional information.
- For inquiries about the service and additional information, please contact CIMB Preferred Concierge at 02 021 0182.
