Cookies Notice

 

 Last Updated: October 31, 2024

 

CIMB Thai Bank Public Company Limited (“the Bank”) may uses cookies or our similar technologies on the Bank’s website and/or applications to help you receive better experience from our service and allow the Bank to improve quality of services to better serve your needs. (the "Service").

We value your privacy. Getting to know our cookie usage throughout the Bank’s cookies usage guide and notice (the “Cookies Notice”)

 

1.       What are cookies?

Cookies are small text files that collect information about users and their visit to the website or use of the app, such as their Internet protocol (IP) address, how they arrived at the website (for example, through a search engine or a link from another website) and how they navigate within the web site or mobile application. Other similar technologies (such as “tags”) perform similar functions and are often referred to in the same context. Cookies may be categorised by their purpose (what we use them for) and their duration (or the period interaction with you).

2.       Benefit of cookies

When you visit the Service, it may store or retrieve information on your browser, mostly in the form of cookies. The cookies collected might be about you, your preferences or your devices and is mostly used to personalise your web browsing experience. This means helping you find information easier and tailoring content or marketing to you. The cookies help achieve this by storing a user’s preference for certain types of information or products, which allow us to analyses the type of usage and web-pages visited to improve the Services and provided features.

3.       Duration

Cookies can be "persistent" or "session" cookies.

  • Persistent cookies - These cookies that remain in your storage until you erase them or your browser does, depending on the cookie’s expiration date (duration or expiry of cookies may vary by purpose)
  • Session cookies - These cookies are temporary and expire once you close your browser (or once your session ends).

4.       Purposes

When you use and access the Service, it may place a number of cookies files in your web browsers

We use cookies for the following purposes to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, to develop an efficacy of our website; and to help identify and prevent security risks, and protect the user from unauthorized parties, including behavioral advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service as follow, but not limited to:

i.      Essential Cookies (or Strictly Necessary Cookies)

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for the Service, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

ii.    Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of the Service. These cookies also enable the Service to provide enhanced functionality and personalisation. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. Also, they may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

iii.   Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then we will not know when you have visited our site and will not be able to monitor its performance or some or all of these services may not function properly.

iv.  Targeting Cookies (or Marketing / Advertising or Social Media Cookies) (“Targeting Cookies”)

These cookies may be set through our site by advertising partners and track your online browsing activity to help advertisers build a profile of your interests including information about browsing patterns and preferences and devices, which will then be used to deliver more relevant advertising or to limit how many times you see an advertisement. They may be used by advertising partners to show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. These are persistent cookies where information will mostly be shared with third-parties. If you do not allow these cookies, you will experience less targeted advertising.

5.       Your choices regarding cookies

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, you may take the following actions:

1.       You can manage the cookies that you allow on your computer through the internet browsers that you have used and be notified before a cookie is firstly stored by your web browsers to your computer or devices. Below is the guide for the following browsers:

 

Internet Browsers

Step-by- Step Guidance for Cookies Removal

Google Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More > Settings 
  3. Click Privacy and security > Third-party cookies.
  4. Click See all site data and permissions > Delete all data.
  5. To confirm, click Delete.

 

Here is the further guide:

Desktop: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

Mobile:
https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DAndroid

Safari

  1. In the Safari app on your Mac, choose Safari > Settings, then click Privacy.
  2. Click Manage Website Data.
  3. Select one or more websites, then click Remove or Remove All.
  4. Removing the data may reduce tracking, but may also log you out of websites or change website behavior.

 

Here’s the guide:

Desktop: https://support.apple.com/en-sg/guide/safari/sfri11471/mac

Mobile: https://support.apple.com/en-my/105082

Microsoft Edge

  1. In Edge, select Settings and more in the upper right corner of your browser window.
  2. Select Settings Privacy, search, and services.
  3. Select Choose what to clear under Clear browsing data > Clear browsing data now.
  4. Under Time range, choose a time range from the list.
  5. Select Cookies and other site data, and then select Clear now.

 

Here’s the further guide:

Desktop/Mobile:
https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Other Internet Browsers

Samsung Native Browser:

https://www.samsung.com/uk/support/mobile-devices/using-the-samsung-internet-app/

 

Huawei Browser:

https://consumer.huawei.com/en/legal/cookie-policy/

2.       Most browsers are set to accept cookies automatically by default. You can change this default setting by activating the "do not accept cookies" setting in your browser.

3.       For apps or mobile devices, you can change your privacy settings within the parameters of your mobile phone and management of the app. Please note the tracking and notifications in a mobile device-app may differ from the web.

For Targeting Cookies, you can change your third-party cookie preferences for analytical and online marketing purposes by clearing the Cookies in your browser. Where third-party marketing cookies are offered for the first time, you may be notified by a pop-up the first time you visit the Service (Note that some browsers may also block such cookies when you use the privacy features of the browser). Please note that in doing so, you may see other advertisements that may not be relevant to you.

However, please note that if you delete cookies or refuse to accept it, you may not be able to use some features of the Service, you may not be able to store your preferences, and some of the Bank’s pages may not be displayed properly and functionally. It may also be possible that not all functions of our websites would be available to you and some individual functions might only be available to you subject to your limited extension.

 

Revision of Cookies Notice

The Bank keeps the Cookies Notice under a regular review and thus the Cookies Notice may be subject to the changes. The date of the last revision of the Cookies Notice can be found on the top of the Cookies Notice.

 

More about your privacy

To find out more about how the Bank protects your privacy when using the Service, see the Bank’s Privacy Notice in the websites https://www.cimbthai.com/en/personal/privacy-notice.html