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Features & Benefits


Our 24-hour phone banking service is here to support you via our Interactive Voice Response System. Customer service representatives in the CIMB THAI Care Center are available to serve you during office hours from 7.00 am to 7.00 pm.

Account / Cheque / ATM Inquiry 
  • Account Balance Inquiry
  • Statement Request
  • Cheque Status Inquiry
  • Cheque Book Request
  • Cheque Cancellation
  • ATM Card Cancellation


Payment / Fund Transfer

  • Fund Transfer within Own Account
  • Bill Payment



  • Loan Product Information


Other Inquiry

  • CIMB THAI Bank Product Information Inquiry

How to Apply

Either CIMB THAI  Bank current or savings accounts is required for this service

CIMB THAI phone banking service can be applied at the branch where you opened your personal accounts

For further information, please contact CIMB THAI Care Center (0 2626 7777)

How to use the service

CIMB THAI Phone Banking 0 2626 7777

Press   01 PromptPay service application
Press   0 Freezing card / Contacting Bank staff
Press   1 Deposit account service
Press   2 Freezing cheque
Press   3 Activating debit card / credit card / Extra Cash card
Press   5 Credit card / Extra Cash card enquiry
Press   7 CIMB THAI products enquiry
Press   9 Suggestion / complaint
Press  *1 Request of home loan interrest certificate
Press  *2 Foreign exchange rate enquiry

Fees & Charges

Services Fees Remarks
Entrance fee - -
Annual fee - -
Balance inquiries -

Individual: Max. fund transfer amount of 10 million baht / account / day


Entity: Max. fund transter amount of 50 million baht / account / day


If unsoecifield, the system will take 200,000 baht as the default value.

Fund Transfer within own account (Same Region) - Max. fund transfers amount 50,000,000 baht/account/day
Fund Transfer within own account (Inter Region) 10 Baht per every 10,000 baht 
(Min 10 baht)
Max. fund transfers amount 
100,000 baht/account/day
Statement Request via FAX - Up-to 12 months