• Phone Banking

Banking via one phone call

Easy access to our phone banking services by just dialing 0 2626 7777. The service is available daily from 7.00 a.m. to 7.00 p.m.

All you need is number


Easy-to-use services by using either account number or ATM card number (PIN)

Real-time money transfer


Real-time money transfer between accounts under the same CIMB THAI Bank account name

Service via fax


Up-to-12-month statement request via fax

  • Account Balance Inquiry
  • Statement Request
  • Fund Transfer within Own Account
  • Bill Payment
  • Cheque Status Inquiry
  • Cheque Book Request
  • Cheque Cancellation
  • ATM Card Cancellation
  • Loan Product Information
  • Loan Application Status Inquiry
  • CIMB THAI Bank Product Information Inquiry

Service Hours

Our phone Banking is a 24-hour banking service that serves our customers via our Interactive Voice Response (IVR) system. Customer service representatives in CIMB THAI Care Center are available to serve customers during the office hour from 7.00 am to 7.00 pm

  • Either CIMB THAI  Bank current or savings accounts is required for this service
  • CIMB THAI phone banking service can be applied at the branch where you opened your personal accounts
  • For further information, please contact CIMB THAI Care Center (0 2626 7777)

How to Use the Service

CIMB THAI Phone Banking 0 2626 7777


Press   01   PromptPay service application

Press   0     Freezing card / Contacting Bank staff

Press   1     Deposit account service

Press   2     Freezing cheque

Press   3     Activating debit card / credit card / Extra Cash card

Press   5     Credit card / Extra Cash card enquiry

Press   7     CIMB THAI products enquiry

Press   9     Suggestion / complaint


Press   *1   Request of home loan interrest certificate

Press   *2   Foreign exchange rate enquiry

Services Fees Remarks
Entrance fee - -
Annual fee - -
Balance inquiries - -
Fund Transfer within own account (Same Region) -

Individual: Max. fund transfer amount of 10 million baht / account / day

Entity: Max. fund transter amount of 50 million baht / account / day

If unsoecifield, the system will take 200,000 baht as the default value.

Fund Transfer within own account (Inter Region)
10 Baht per every 10,000 baht 
(Min 10 baht)

Max. fund transfers amount 50,000,000 baht/account/day
Bill payment
Depends on company

Max. fund transfers amount 
100,000 baht/account/day
Statement Request via FAX - Up-to 12 months
Call Us
CIMB THAI Care Center
0 2626 7777