• CIMB THAI PromptPay

Get prompt and enjoy new experience of easy financial activities.

Make your receipt/transfer easy with CIMB THAI PromptPay, using national ID card no. and/or mobile no. instead of account no.

CIMB THAI PromptPay is a new form of fund receipt/transfer service that will make your fund receipt/transfer easier with no more need to recall account no.

Prompt in living
a new lifestyle,
simpler and easier

  • Save more: Lower service fee*
  • No account no. to recall: Get money transferred via national ID card no. or mobile no.
  • Secure and convenient: No risk from carrying/ delivering cash, with transactions verifiable and all data sending encrypted by international standards. 

Prompt in receiving
any payments from government in a new way

  • Get tax refund with nowaiting for mailed check
  • Get welfare payments with no required document and transportation

Get prompt before taking service

  • 1 national ID card number or 1 mobile number can be tied to 1 account only.
  • 1 account can be tied to both national ID card number and mobile number.
  • 1 account can be tied to up to 4 numbers: 1 national ID card number and 3 mobile numbers.
  • PromptPay service can be registered with CIMB THAI individual savings or current account only. Joint account and corporate account cannot be used.
  • No fees incurred during application and cancellation processes in all cases.

In case of sign-up with national ID card number:

1.National ID card

2.Passbook or number of CIMB THAI savings or current account (individual type only)

In case of sign-up with mobile number:

1.National ID card / Passport

2.Passbook or number of CIMB THAI savings or current account (individual type only)

3.Mobile phone and number to be tied to PromptPay for receipt of an OTP

4.Document to prove mobile number ownership (in case of new number never notified Bank before), e.g. billing statement

Get Prompt for Registration

  • CIMB Thai branches
  • Care center at 02-626-7777 # 01
  • CIMB Clicks (Internet Banking / Mobile Application) 
Call Us
CIMB THAI Care Center
0 2626 7777