Tips for secure online banking
- It is important to know that when you get on the internet there are risks of accidently downloading viruses or malware which may steal your personal information.
- Risky activities include opening suspicious emails, visiting suspicious websites, or downloading programs or files from an unknown or entrusted source.
It is recommended that you protect yourself by following these simple security guidelines.
Keep your computer safe
- Install and keep anti-spyware and anti-virus software up-to-date.
- Do not open email or attachments from unknown sender or click on any links provided in an email to get to any web page. Instead, log onto the website directly by typing in the web address in your internet browser.
- Be careful about the websites you visit. Do not download software from any website unless you are sure it is safe.
- Clear your browser’s caches and history after each session to remove your account information.
- Make sure your operating system and software are always updated with the latest security patches.
Enhance your internet banking security
- Keep your user ID, PIN, and password to yourself. Do not store or write them anywhere.
- Make sure no one is watching when you enter such confidential information.
- Change your password regularly. Do not use easily recognized information, such as, birth date, house number or home telephone number.
- Avoid using a public/shared computer, and be wary of public or unsecured Wireless networks, such as, internet cafes.
- Always enter the CIMB Thai Internet Banking website address directly into your browser before you log in.
- The CIMB Thai Internet Banking web address should start with "https://".
- Always log off from CIMB Thai Internet Banking once you completed the transaction(s) or when you are not in front of the computer.
- Check your internet banking accounts frequently for any irregularities.
- If you wish to add a third-party account to your internet banking account, a One Time Password (OTP) will be sent to your registered mobile phone to authenticate the added third-party account. The SMS will include the internet banking reference code (PAC) which is the same with the PAC shown on the Internet Banking Webpage. You must input the OTP to activate the account.
- Carefully read any SMS or email notification sent from CIMB Thai bank to check for any unusual transaction(s).
- If you encounter any irregularities, please call CIMB Thai Care Center +662 626 7777 immediately.
- If you receive any suspicious SMS or email that claims to be from CIMB Thai Bank, please call CIMB Thai Care Center at +662 626 7777 to verify or report the detail.
CIMB Thai Bank’s Internet Banking services are protected with proven security systems which provide customers with several layers of protection. With proper care and attention to your computer at home, you can be confident about your security.
Please note, CIMB Thai Bank will never ask for your password or PIN number. Do not provide this information to anyone.